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Warranty Registration

All NEHOC systems are warranted against faulty manufacture. Upon completing and submitting your warranty you will receive a formal Warranty Confirmation e-mail confirming receipt and registration of your system, plus will automatically register for the GOCCOclub, a FREE support service for your system.
If you do not wish to register for the GOCCOclub, unsubscribe details are available with each message and the registration information we will e-mail to you.
 Warranty Validation Sticker

The Warranty Validation Sticker is attached to the outside of each systems box, on the machine itself and attached to the warranty form.

Please enter the correct information printed on your systems validation sticker in section Batch, CD and Serial Number to validate your warranty.
If updates or new information are available for your system, correctly entered information will register the correct updates to be sent to you FREE upon registration.
 Contact Details
All fields required for warranty confirmation
Name:  
Company:  
E-mail:  
If you use a free e-mail service [hotmail, gmail or yahoo]
Postal Address:  
City/ Suburb:     State:  Post Code/Zip:
Country:  
 Date and Place of Purchase
Date:
Proof of purchase may be required for warranty service. Please keep copy of purchase docket with machine for warranty period.
Please advise how you acquired your system:
Name of supplier/ store:
Cost [optional]
 Batch, CD and Serial Number
Batch Number:
Batch number may contain 3 or 4 sets of numbers e.g. 067-1LR-100 or 126-067-1SC-008
CD Version:
  Version details are listed in the bottom left of the CD Main Menu or in the ReadMe.txt file.
Serial Number:
IMPORTANT: Warranty can not be validated without serial number
 Machine/ Model Type
There are many different machines, models & kits available - some models may appear in more than 1 list. Your warranty form lists your model, item code's are listed on the invoice or see the description above the barcode.
Complete Printing Kits
  Item Code Description
S-104 NEHOC Ceramic Printing Kit
S-425 PRINT GOCCO PG-11 Card/ Paper Kit
S-5462 PRINT GOCCO PG Arts for Paper
S-867 PRINT GOCCO PG-5 Card/ Paper Kit
S-868 NEHOC Screen Printing Kit
TCA3 A3 Thermal-Copier
TCA4 A4 Thermal-Copier
Was your system purchased in a package? If so please tick package below:
  Item Code Description
SP-S1 A5 Basic Starter
SP-S2 A4 Basic Starter
SP-S2OP Opaque Basic Starter package
SP-S2A3 A3 Start-Up package
SP-S3 Single colour t-shirt
SP-S4 Multi colour t-shirt
SP-HB1 Home business single colour packages
SP-HB2 Home business multi-colour packages
SP-SB1 A4 Small business single colour packages
SP-SB2 A4 Small business multi-colour packages
SP-SB3 A3 Small business multi-colour packages
SP-SCA3 Fundraising basic starter
SP-SCA4 School Thermal Screen Maker Package
SP-PA3 A3 Professional Package
SP-PA4 A4 Professional Package
 Survey information
The following information is not recorded with any of the above warranty information, however is used by the GOCCOclub for creating newsletters and support information, technical sheets, etc. Please help us by completing as much detail as possible.
 
Please describe the primary application for which you will be using your machine:
What was the most important factor influencing your decision to purchase?
[Tick all applicable]
Store/ friend recommendation
Had a specific application
Chemical free operation
Quality of Printing
Low operational cost
Simple & easy to use
Price
Other:
Will you be using your system -

How did you lean about us -

Any comments regarding the equipment, Operation Manual, supplies or our service?

You will receive confirmation of your warranty registration by e-mail.

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