If menu's do not load, get help at http://www.nehoc.com.au/info/menu/help.htm  Site map click here . .

 Page Location: Home > Privacy Policy
Page tools
Click to print this page Print this page

Privacy Policy

Last updated 3rd August 2006

This is the Privacy Policy governing your use of the nehoc.com.au Site. By using this Site, you consent to our Privacy Policy set out below. All terms not defined in this document have the meanings ascribed to them in the Terms of Use Agreement between you and nehoc.com.au which by use of this Site you agree to accept;

 The Information We Collect

Registration Information: At the time you register to become a Registered User of the Site, GOCCOclub Member, Warranty Member, Feedback member or, you will be asked to complete a registration form which requires you provide information such as your name, address, phone/fax number, email address and other personal information as well as information about your business ("Registration Information.")

Payment Information: If you establish an account with us or our providers or if you purchase a product or service from nehoc.com.au or a vendor available through nehoc.com.au, we may collect additional information, including billing information, credit card numbers and expiration dates and tracking information from cheques or money orders ("Payment Information").

Statistical Information: In addition, we gather aggregate statistical information about our Site and Users, such as IP addresses, browser software, operating system, pages viewed, number of sessions, unique visitors and so forth. ('"Statistical Information').

Registration Information: Publishing Information, Payment Information, Statistical Information and any information we may collect from you through the use of cookies (see Section 5 below), or any other means, shall collectively be referred to as 'Collected Information'.


 How We May Use Information

General: We use your Collected Information to improve our marketing and promotional efforts, to statistically analyze Site usage, to improve our content and product offerings and to customize our Site's content, layout and service specifically for you. We may use your Collected Information to service your Account with us, including but not limited to investigating problems, resolving disputes and enforcing agreements with us. We do not sell, rent, trade or exchange any personally-identifying information of our Users. We may share certain aggregate information based on analysis of Collected Information with our partners, customers, advertisers or potential Users. We may use your Collected Information to execute marketing campaigns, promotions or advertising messages on behalf of third parties; however, in these circumstances, your Collected Information will not be disclosed to such third parties unless you respond to the marketing, promotion or advertising message.

Registration Information: We may use your Registration Information to provide services that you request or to contact you regarding additional services about which nehoc.com.au determines that you might be interested. Specifically, we may use your email address, mailing address, phone number or fax number to contact you regarding notices, surveys, product alerts, new service or product offerings and communications relevant to your use of our Site. We may generate reports and analysis based on the Registration Information for internal analysis, monitoring and marketing decisions.

Payment Information: nehoc.com.au will share your Payment Information with banks or vendors relevant to the transaction in order to enable transactions to be completed. In addition, nehoc.com.au may use Payment Information to determine your credit-worthiness and, in the process of such determination, nehoc.com.au may make such Payment Information available to banks or credit agencies. Any credit card information that you provide through the Site is directly submitted to a payment server of the credit card processing bank. nehoc.com.au does not maintain electronic or physical copies of your credit card information. While nehoc.com.au has in place up-to-date technology and internal procedures to guard your Payment Information against intruders, there is no guarantee that such technology or procedure can eliminate all of the risks of theft, loss or mis-use. nehoc.com.au shall not be liable to you or any other person for any damages that might result from unauthorized use, publication, disclosure or any other mis-use of Payment Information, including credit card information.

Statistical Information: We use Statistical Information to help diagnose problems with and maintain our computer servers, to manage our Site, and to enhance our Site and services based on the usage pattern data we receive. We may generate reports and analysis based on the Statistical Information for internal analysis, monitoring and marketing decisions. We may provide Statistical Information to third parties, but when we do so, we do not provide personally-identifying information without your permission.


 Disclosure Of Information

We reserve the right to disclose your Collected Information to relevant authorities where we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be infringing or threatening to infringe, or who may otherwise be causing injury to or interference with, the title, rights, interests or property of nehoc.com.au, our Users, customers, partners, other web site users or anyone else who could be harmed by such activities.

We also reserve the right to disclose Collected Information in response to a subpoena or other judicial order or when we reasonably believe that such disclosure is required by law, regulation or administrative order of any court, governmental or regulatory authority.

If we have reason to believe that a User is in breach of the Terms of User Agreement or any other agreement with us, then we reserve the right to make public or otherwise disclose such User's Collected Information in order to pursue our claim or prevent further injury to NEHOC or others.



The Site and its contents are not intended to be targeted to minors under applicable law and we do not intend to sell any of our products or services to minors. However, we have no way of distinguishing the age of individuals who access our Site and so we carry out the same Privacy Policy for individuals of all ages. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information.


 Changes To Privacy Policy

Any changes to this Privacy Policy will be communicated through our posting an amended and restated Privacy Policy on our Site. Our posting the amended and restated Privacy Policy will make such new Privacy Policy immediately effective. You agree that all Collected Information (whether or not collected prior to or after the new policy became effective) will be governed by the newest Privacy Policy then in effect. If you do not agree to the new changes in our Privacy Policy, you should contact nehoc.com.au in writing (at the address set out in the Notice provision of the Terms of Use Agreement) and specifically request that nehoc.com.au return and/or destroy all copies of all or part of your Collected Information in nehoc.com.au's possession.


 Opt-Out Policy

Our site provides users the opportunity to opt-out of receiving communications from us.

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.
You can unsubscribe from https://www.nehoc.com.au/secure/details.htm
You can send e-mail as advised on each mailing
You can send postal mail to the following postal address - PO Box 175, NARRABEEN NSW 2101, Australia
You can call the following telephone number: +61 [02] 9979 9700
You can fax the following telephone number: +61 [02] 9979 9201


This site gives users the following options for changing and modifying information previously provided.

Immediately after submitting most forms upon confirmation of the forms submission
You can correct and update information from https://www.nehoc.com.au/secure/details.htm
You can send mail to the following postal address - PO Box 175, NARRABEEN NSW 2101, Australia
You can call the following telephone number: +61 [02] 9979 9700
You can fax the following telephone number: +61 [02] 9979 9201
 Contacting The Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact:

NEHOC Australia Pty Ltd
PO Box 175
+61 [02] 9979 9700
+61 [02] 9979 9201

[Products]   [Screen Printing]   [PRINT GOCCO]   [Ceramics]   [Training & FAQ's]   [Gallery]
[NEHOCdirect - On-line shop/ catalogue ]   [Find supplier]   [Feedback/Contact Us]
[ Terms of Use ]   [ About NEHOC ]   [ Privacy Statement ]  [ Contact Webmaster ]
Copyright 2007 NEHOC Australia Pty Ltd. All rights reserved.